Shipping

Villa Jerada offers shipping throughout the United States via UPS. Most items should arrive within 3-5 business days. All items are tracked and information can be forwarded upon request.

Due to COVID-19 and new precautions put in place to protect our staff and our customers, most items ship within 1-2 business days and may experience a slight delay of an additional 2-3 days due to the current UPS timing.

We offer free shipping with purchases over $60 but unfortunately this does not apply to Alaska, Hawaii or territories of the United States and US Armed Forces locations.

We don't offer International shipping yet, but we hope to in the near future!

Returns

If you have an issue with your order, please reach out to us at info@villajerada.com and we will do our best to assist you.

If you receive a damaged item, please let us know within 15 days of receiving your order. Contact us at info@villajerada.com and include your name, order number, photo of the damaged item and the best way to reach you. Upon receiving this information, we will do our best to address the situation as quickly as possible.